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Do Web 2.0 tools provide useful opportunities for libraries to engage with readers and deliver services?


This wiki is a growing resource of information, links and case-studies for supporting Oxford librarians in using web 2.0. It is hoped that it will provide a forum for sharing ideas and best practice amongst colleagues. In particular, it would be useful to build up an evidence-base of how and why readers are (or are not) using web 2.0 in relation to library services and information resources.

As the wiki has grown and web 2.0 has expanded within Oxford libraries, so the wiki has outgrown its initial structure. There are now seven sections, reflecting the different areas of work that have been going on since last December:

  • Web 2.0 tools: This section aims to provide a reference manual to various web 2.0 tools and applications. It contains evaluations and examples, and links to pages elsewhere in the wiki with Oxford examples and training exercises. If you have come across other ideas, applications or examples, please add them to the relevant page(s).
  • Oxford case studies: This section is to gather together evidence and experience from using web 2.0 in Oxford libraries. If you experiment with any web 2.0 tools or applications, please add a page to this section to share what you're doing and how you've found it. Doesn't matter how big or small, it all helps contribute to our collective knowledge!
  • Issues and Guidelines: This section includes further information on various general issues relating to the use of web 2.0 in libraries. A subgroup of the Web 2.0 Working Party is currently drawing up a guidelines document for Oxford librarians, which will be posted here in due course.
  • Training and Resources: This section contains training exercises and resources for events such as the Oxford Study Day in March 2008.
  • Web 2.0 working party: The Web 2.0 Working Party was formed in April 2008, following the Study Day and the initial report to Cabinet. All the information relating to the work of the group can be found in this section.
  • Initial report to Cabinet: This section includes the first report on social networking that was written for Cabinet in January 2008, along with some general consideration of issues and recommendations.
  • Bibliography and useful links: What it says on the tin! There is also a page in this section to link to Oxford librarians' pages on social networking sites like delicious.

Please feel free to add information to any page! You have to be logged in to edit pages - if you do not have an account you can sign up by clicking on the yellow 'join this site' button in the menu bar above. You can contribute to the discussion threads at the bottom of each page anonymously if you wish.




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PeterSaunders 		Latest page update: made by PeterSaunders , Oct 9 2009, 6:02 AM EDT (about this update About This Update PeterSaunders This - PeterSaunders

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Anonymous web 2.0 applications in libraries 0 Jul 5 2009, 5:10 AM EDT by Anonymous
 
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KatherineMelling Enhancing services for distance and part-time learners 2 Jan 9 2008, 8:36 AM EST by Anonymous
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A new challenge for me at SBS is providing services to part-time/distance learners, e.g., the two-year executive MBA programme for full-time professionals. There is limited contact time with the students (about 8 weeks in 2 years) and fees and expectations are high. How can Web 2.0 applications boost our presence in these students' experience? - e.g. I'd like to use social media for induction/user education, RSS to push resources and inform students of frequent updates to our online hyperlinked reading lists, instant messaging/chat to guide people through databases wherever they are in the world, etc. One "concern" is the profliferation of different websites around the university - how best can departmental intranets link to OULS sites without confusing people? Could our SBS library Sharepoint site usefully become a mashup to aggregate relevant library content from around the uni for our users? (Is this technically possible?) Would it matter if readers didn't know exactly where this info came from...?
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